Artfire Burns Me Up

I'm mad as a hatter at Artfire today. They took away my shop name, which was Steampunk, and stuck me with Steampunk1 so they could use the name Steampunk as a group listing. Burns me up. They neither asked my permission or informed me that they had changed it. Heck, they didn't even give me a chance to make my own 'new' shop name. Nor can I call them because their business offices are closed until Mon. Frell.